239-221-0526
Privacy Policy
Personal information collected from customers includes their name, email address, and phone number. The purpose of collecting this information is to schedule with customers and inform them of the services we offer and the appointments.
Sharing of customer information:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Messaging Terms and Conditions:
You agree to receive text messages from Pelican Patrol Home Watch Service sent from 239.221.0526. Message frequency varies and may include messages in relation to appointment reminders and general customer support. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for Support.
Pet Care Policies
Pre-Visit Requirement
An in-house pre-visit with the animal(s) is required to allow them to meet the Sitter.
This is a complimentary 30-minute visit.
The Sitter has the right to refuse service if the pet is too afraid or tries to bite the Sitter at this pre-visit appointment.
Vaccinations
All pets must have up-to-date vaccinations.
Proof of vaccinations is required.
Emergency Vet Service phone numbers must be available as well as access to the owner to give payment information to the clinic/pet hospital for emergency services rendered.
Pelican Patrol Pet Care does not pay for any veterinary or emergency pet services.
Basic Training
All pets must have basic training and know basic commands for their breed type. Basic commands for dogs and higher intelligent birds, such as parrots.
"Sit, Stay, Heel" - Dogs
"Step up" - Parrots
Scheduling Pet Services
Pet Sitter will provide the schedule that is available for each date/time requested. Multiple time slots are requested in case of emergencies. Pelican Patrol Pet Care will do our best to arrive on time barring any unforeseen circumstances. Flexibility is appreciated.